Connect restaurants
with their customers
Restaurant waitlist & reservation, and customer engagement system
Check-In
When a waitlist or reserved customer arrives, they can be marked as "checked-in" through the Check-in function. This confirms their arrival status, enabling merchants to manage customer flow efficiently.
Notify Log
The Notify Log records all SMS and voice messages sent to the customer, including timestamps and content. This allows merchants to track communication and keep up-to-date with customer interactions.
Color Tag
The Color Tag feature allows merchants to categorize or highlight customers using default or custom colors. These tags are visible only to merchants, making it easy to organize customers without them seeing the tags.
User Profile
The User Profile displays customer details such as name, phone number, party size, and any notes. Merchants can quickly access relevant information about each customer for better service management.
User Tag
User Tags allow merchants to add custom tags to a customer’s phone number. These tags will appear every time the customer uses the same phone number for future waitlists or reservations, ensuring continuous service customization.
.webp)
.webp)
.webp)
.webp)
What makes us different?
Built hand-in-hand with busy restaurants who know the waitlist challenges
Why this matters: Always listening our customers. We partner with restaurants daily to solve real problems, turning their feedback into practical solutions that work.
Guaranteed 5-minute real person response during peak service hours
Why this matters: Every minute matters in perk time. That's why our support team works when you work, ready to help immediately so you never miss a beat during rush hours.
The core Minitable waitlist features
SMS Customization
Fully customize your waitlist and reservation SMS with automated or manual messaging
Easy to Use
Simple and straight forward dashboard that's quick to learn and easy to use
Partner with Google
Your guests can make a reservation and join the waitlist directly from Google Search or Google Maps.
Minipass by Minitable, connecting millions of diners, boost repeat visits
Don’t take our word, see what our customers say
“Customer turnover is increased with Minitable Waitlist and Reservation”
Thanks to Minitable Waitlist and Reservation, we boosted walk-in traffic by 30% and reduced the abandon rate by 90%.
“Streamlined guest and staff satisfaction with Minitable.”
With Minitable, our Waitlist and Reservation system is perfectly streamlined for staff and guest satisfaction. And, the customized floorplan feature made our life much easier.
“Guest experience is improved with Minitable.”
Minitable's Waitlist feature has transformed our guest experience. We boosted the table turnover rate by 30% +. This is the exact restaurant tech we are looking for!
“Minitable allows for easy waitlist management.”
Thanks to Minitable, we are able to manage waitlists and alert customers when the table is ready with great ease. With access to vital statistics, we can propel the business to the next level.
“Insights that make an impact with Minitable.”
Minitable has made it so easy for us to quantify our daily performance. Understanding operation details and streamlining our workflow is the key to running our successful restaurant.
“Hosting more guests is made doable with Minitable Waitlist.”
We are amazed at how easy Minitable's Waitlist system is. We can now host a far larger number of dessert enthusiasts than ever before!
“Minitable Scan-table ordering is not just a digital Menu.”
Like a well-oiled machine, Minitable efficiently connects the customers, frontdesk, POS system, and kitchen printer altogether.
“A very intuitive ordering tool with no lagging.”
With ease, guests in large parties can seamlessly order all at once with no lagging. Highly recommend!
“Get chic design with no extra charge with Minitable.”
Minitable's design is chic and efficient for customers and staff alike.
“Take full advantage of the online-ordering revolution with Minitable.”
Our online store was completely created from scratch by the talented team at Minitable. They handled everything, including web design, menu setup, and payment processing.
“Take full control of the FOH data with Minipass.”
This is the FOH management tool I've been waiting for.All the guest profiles and important operational data are gathered in one place, very intuitive to use!
“A new way for restaurants to engage and reward their customers.”
For our customers, Minipass makes dining out such a fun and rewarding experience. And as for us, we now have a brand new way to engage with our customers!